COVID-19
In line with government advice, we are taking the necessary steps so that we can service and repair caravans and motorhomes,
fully considering the safety of our customers and working colleagues.
We are acquiring World Health Organisation grade 70% alcohol-based hand sanitiser
We are acquiring vehicle sanitiser kits (used to clean ambulances). By spraying the surface, a few seconds later bacteria, viruses and spores on
that surface will be eradicated up to 99.99%. Not only does it sanitise but it leaves an active layer on treated surfaces that can provide up to 7 days protection
Cash and keys, cleaning by UV light. We recognise that keys could well be contaminated prior to commencing and then by us before handing back to the
customer. We also need to be able to take cash when offered. We are therefore going to invest in a UV sterilising box. The customer places the keys in a
box on the reception counter. The box is actuated for a period of 3 minutes and the UV will sterilise the surface of the keys. The process is repeated
when the service is completed and if the customer wishes to pay by cash then that too can be UV sterilised
We will concentrate our efforts on being very disciplined in regards to our social distancing regime. We will wear a disposable face mask if we
are not able to maintain social distances
Bearing in mind the vehicle may be contaminated externally and internally, we request that the customer has no physical contact with the caravan
or motorhome for 72 hours prior to the service date and 72 hours after collecting the caravan
Payment devices will be wiped clean
Importantly, if the customer or member of their household is symptomatic please cancel the job and re-arrange at a later date, when safe to do so
We know some of these changes are inconvenient. We are doing our best to do the right thing for all of our customers and work colleagues. We are
all adjusting at this challenging time. We thank you for playing your part. If you have any questions please do not hesitate to get in touch.